Terms &
Conditions

Packages Policy

All treatment packages at Rejuven8 Cosmetix clinics
must be paid for upfront and/or before the due date
of expiry of that package offer. Packages cannot
be split into part payments. Packages are
non-refundable, non-transferable and non-exchangeable.
Certain packages have specific conditions and your clinician will highlight these conditions at time of purchase.

Gift Vouchers Policy

Gift vouchers are non refundable or redeemable for cash but are fully transferable. All gift vouchers have an expiry date of 12 months from the date of purchase. Expired vouchers may not be honoured and there are not extensions for expired vouchers. We will not re-issue lost, misplaced, destroyed or stolen vouchers. At the time of booking please notify Rejuven8 Cosmetix clinics that you are redeeming a gift voucher and claim the voucher number. The gift voucher is to be presented at the time of your appointment. If the voucher is not presented, payment for the treatment will be required.

Cancellation Policy

Kindly provide us with a 48-hour cancellation notice for you appointment. Rescheduling of appointments is subject to availability. Any cancellation with less than 24 hours' notice may incur a 50% cancellation fee.

Any Doctor's appointments cancelled with less than 24 hours' notice may incur an $80 cancellation fee.

No-Show Policy

Where a client has not provided notice of cancellation, this is noted as a 'no-show'. After two 'no-show' appointments, the client must provide credit card details for all future appointments made at Rejuven8 Cosmetix clinics. Third and subsequent 'no-show' appointments will be charged a minimum fee of $100 on the credit card provided.

Clinic Policy

Reservations: Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment. A credit card number may be required at the time of booking for a confirmed appointment.

Valuables: Management accepts no responsibility for the loss of money or valuables of any kind brought into our premises.

Special Consideration: Guests who are pregnant, have high blood pressure, heart conditions or other medical complications, are advised to consult their doctors before undertaking any treatments. Please highlight your medical condition to your clinician.

Smoking and Alcohol: Out of consideration to other guests, please refrain from smoking and consuming alcohol within the premises.

Intoxication: Management reserves the right to refuse treatment to any person under the influence of alcohol or any illicit substance.

Treatment Policy

By accepting this policy and conditions, the client confirms that they will comply with pre and post treatment instructions Rejuven8 Cosmetix clinics will not be liable for any injuries due to non-compliance with treatment instructions. Please note that each treatment is associated with unique risk factors as informed on consultation prior to treatment and in all patient information and aftercare sheets.

If you have any questions/comments about Rejuven8 Cosmetix clinics policies, please feel free to contact us.

Authorised stockist

www.rejuven8cosmetix.com.au is a registered and authorised stockist of all the brands we represent. We guarantee the freshness and authenticity of all products purchased from our website. We purchase all our stock direct from the brands locally within Australia so you can be rest assured that you get what you pay for.